Golden Rail Video, LLC. Online Privacy Policy 

(Last updated April 29, 2004)

Golden Rail Video has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online. 

 

1.

Consent for Collection, Use and Disclosure

Your use of the Golden Rail Video site and/or your registration for Golden Rail Video products and services constitute your consent to the terms of this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the Golden Rail Video site.

Golden Rail Video may occasionally update this Privacy Policy.  When it does, Golden Rail Video will also revise the “last update” date at the top of this Privacy Policy.  In addition, Golden Rail Video will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change.  Golden Rail Video will notify customers by email of changes to this policy that will affect information collected from them in the future.  In certain circumstances, however, Golden Rail Video will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to unsubscribe@goldenrailvideo.com. Please note that, if you do, Golden Rail Video may suspend its provision of products and services to you.  When you unsubscribe, if you fall within the guarantee period for any Golden Rail Video product and you request a refund, the guarantee will be honored. 

2.

Accountability

Golden Rail Video collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

Golden Rail Video has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries.  The Privacy Policy also provides that Golden Rail Video will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on Golden Rail Video's behalf. 

Golden Rail Video has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy.  Other IMC individuals may be delegated to act on behalf of the Privacy Officer.

3.

Purposes for Collecting Personal Information

Golden Rail Video collects and uses personal information for the following Identified Purposes:

(a)

to understand customer needs regarding Golden Rail Video services;

 

(b)

to develop and provide our web site and our products and services for our customers;

 

(c)   to fulfill your requests for products, services or information;

 

(d)

to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from Golden Rail Video, its affiliates and third parties;

 

(e)

to allow customers to access limited-entry areas of Golden Rail Video's site;

 

(f)

to personalize some of our services and products for you and to deliver targeted advertisements and offers from Golden Rail Video and third parties;

 

(g)

to bill accounts and maintain payment records;

 

(h)

to comply with any applicable law, regulation, legal process or government request;

 

(i)

to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the IMC site or any Golden Rail Video product or service;

 

(j)

to protect the services, products or rights of IMC, including but not limited to the security or integrity of the Golden Rail Video site; and

 

(k)

to identify and resolve technical problems concerning Golden Rail Video's site, products and services.

Golden Rail Video also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4.

Limiting the Collection of Personal Information

Golden Rail Video limits its collection of personal information to only that information which is necessary for the Identified Purposes.  Golden Rail Video does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the Golden Rail Video web site, a cookie may be placed on your computer or the cookie may be read if you have visited the Golden Rail Video site previously.  Golden Rail Video uses cookies to allow Golden Rail Video to determine which products and services you have already purchased so that Golden Rail Video does not provide redundant information to you, and, if you are an Golden Rail Video affiliate, to track Golden Rail Video sales made to customers referred by you so that you can receive compensation under our affiliate program.  If you choose to not have your browser accept cookies from the Golden Rail Video web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the Golden Rail Video site.

5.

Disclosure, Processing and Retention

Golden Rail Video does not sell, rent or disclose your personal information to anyone else, except:

(a)

to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

 

(b)

to Golden Rail Video's employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Golden Rail Video's behalf for any of the Identified Purposes;

 

(c)

as necessary if Golden Rail Video has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Golden Rail Video's rights or property, other users of Golden Rail Video's web site, products or services, or anyone else that could be harmed by such activities; and

 

(d)

to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company.  In such transactions, personal information may be one of the transferred business assets.  Also, in the event that Golden Rail Video or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United States, or in any other country in which Golden Rail Video or its affiliates, subsidiaries or agents maintain facilities.  By using this web site, you consent to any such transfer of information outside of your country. 

After your account becomes inactive (that is, if you request to be removed from our database), Golden Rail Video will keep your personal information in its archives.  Your information will then be used only as necessary for tax reasons or to prove Golden Rail Video's compliance with any applicable law.

6.

Accuracy of Personal Information

Golden Rail Video will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information.  Customers are responsible for informing Golden Rail Video about changes to their personal information.  You can do this by calling 818.254.1288 or sending an email to our privacy department. Golden Rail Video will use new or updated personal information it receives from customers to update its own records. 

7.

Security Safeguards

Golden Rail Video will use reasonable efforts to protect customers’ personal information.

8.

Access to Personal Information

Golden Rail Video will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling 818.254.1288, writing to:

Golden Rail Video
P.O.Box 10474
Glendale, CA 91209

... or upon request to the Privacy Officer.

If Golden Rail Video is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting Golden Rail Video or the Privacy Officer as described above.  Golden Rail Video will promptly correct such personal information.